Privacy Policy

Protecting your private information is our number one priority.

This Statement of Privacy applies to Delilah Home LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Delilah Home LLC include: (Delilah Home, Delilah Home Bed Sheets, Delilah Home Towels, the Company, our, we, us).

 

The Delilah Home website is an e-commerce site.  We recognize that your privacy is very important and take it seriously. This Privacy Policy describes Delilah Home LLC’s policies and procedures on the collection, use, disclosure, and sharing of your information when you use the Delilah Home website.  We will not use or share your information with anyone except as described in this Privacy Policy.

 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.  This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Collection of your Personal Information

Delilah Home may collect personally identifiable information, such as your name. If you purchase Delilah Home products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.  Information about your computer hardware and software may be automatically collected by Delilah Home. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Delilah Home website.  Delilah Home LLC encourages you to review the privacy statements of websites you choose to link to from Delilah Home so that you can understand how those websites collect, use and share your information. Delilah Home is not responsible for the privacy statements or other content on websites outside of the Delilah Home website.

Use of your Personal Information

Delilah Home collects and uses your personal information to operate its website(s) and deliver the products and services you have requested. Delilah Home may also use your personally identifiable information to inform you of other products or services available from Delilah Home and its affiliates.  Delilah Home may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Delilah Home does not sell, rent or lease its customer lists to third parties. Delilah Home may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Delilah Home, and they are required to maintain the confidentiality of your information.

Information Collected Automatically

When you use the website, we use persistent and session cookies (for information on cookies, please see below) and other tracking technologies such as log files, clear GIFs, and Flash technologies to: (a) store your username and password; (b) analyze the usage of the Service; (c) customize the Service to your preferences; and (d) control the advertising displayed by the Service. We also may include clear GIFs in HTML-based emails sent to our users to determine whether the message has been opened. As we adopt additional technology, we may also gather additional information through other methods. We use these automated technologies to collect and analyze certain types of information, including: (a) information related to the devices or browsers you use to access or interact with the Service, such as: IP addresses, geolocation information, unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, and unique numbers or codes in cookies; and (b) information related to the ways in which you interact with the Service, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Service, and other similar information. We may also capture other data, such as search criteria and results.

We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Service), and may use that information to customize the Service with location-based information and features. If you access the Service through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this.

Use of Cookies

The Delilah Home LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Delilah Home pages, or register with Delilah Home site or services, a cookie helps Delilah Home to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Delilah Home website, the information you previously provided can be retrieved, so you can easily use the Delilah Home features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Delilah Home services or websites you visit.

DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other web sites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Service Providers

Delilah Home may allow third parties to help us collect and analyze information about your use of the service, generate aggregate site usage statistics and provide content sharing services to support the Service. These third parties may also use cookies and similar technologies to collect similar information about your use of the Service. Delilah Home does not control the third parties’ use of such technologies and their use is governed by those parties’ privacy policies. Delilah Home may also allow third-party ad servers or ad networks to serve advertisements on the Service and on third-party services. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Delilah Home. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. Delilah Home does not provide any information that can identify you personally to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Delilah Home to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

Do Not Track Disclosure

Delilah Home itself does not respond to “do not track” signals, and we do not control whether third parties do. For more information about third-party ad networks that use cookies and the other technologies discussed above, and to opt-out of their tailoring of ads on third-party sites based on this information, see http://www.networkadvertising.org/ and for consumers: www.aboutads.info.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Compliance with Laws

Delilah Home will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Delilah Home or the site; (b) comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.(c) protect and defend the rights or property of Delilah Home; and, (d) act under exigent circumstances to protect the personal safety of users of Delilah Home, or the public.

Security of your Personal Information

Delilah Home uses a variety of physical, managerial, and technical safeguards to preserve the integrity and security of your information, based on the sensitivity of the information. We cannot, however, ensure or warrant the security of any information you transmit to Delilah Home or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. To secure your personal information from unauthorized access, use or disclosure, Delilah Home uses the following:

Cloudflare

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site.  We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.  We strongly advise you to review the Privacy Policy of every site you visit.

Children Under Thirteen

Protecting the privacy of young children is especially important. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Your Choices About Your Information

You may, of course, decline to submit information through the Service, in which case Delilah Home may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging into your account. You may also delete your account if you chose to.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Delilah Home LLC by contacting us here:

— Web page: delilahhome.com
— Email: cs@delilahhome.com

Changes to this Statement

Delilah Home LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. Delilah Home LLC encourages you to periodically review this Statement to be informed of how Delilah Home is protecting your information.

Contact Information

Delilah Home LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Delilah Home LLC has not adhered to this Statement, please contact Delilah Home at cs@delilahhome.com

Delilah Home MESSAGING TERMS AND CONDITIONS

  1. Consent to Receive Messages. By opting-in to Delilah Home’s messaging program called "Delilah Home SMS", you consent to receiving marketing text messages (e.g. cart reminders from information collected via cookies) at the telephone number, including Short Message Service (SMS) messages. Delilah Home has full control of its messaging program and reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages.
  2. No Condition for Purchase or Services. Your decision to opt in to Delilah Home’s messaging program is not a condition of purchasing any good or service.
  3. Delilah Home’s Terms of Use and Privacy Policy. By opting in, you accept and agree to be bound by Delilah Home’s privacy policy and terms of use, and you consent to the processing of your information as set forth in those policies.
  4. Contact. If you have questions or comments, please reach out to Delilah Home at 220 Reefton Road Weddington, NC 28104.
Messaging Information.
  1. Opt-In. To opt in, you may:
    1. Send a text message containing Delilah Home to 18339281230.
    2. Enter your mobile phone number on a website form, and agree to join our recurring automated marketing messages program. Message frequency varies. You will then receive a text from 18339281230, for which you will need to confirm your opt-in by responding "Yes."
  2. Rates. Carrier message and data rates may apply. Please consult your mobile service carrier's pricing plan to determine the charges for sending and receiving text messages.
  3. Opt-Out. To opt out, text "STOP" to 18339281230. This is the only method for opt out. After opting out you will receive one additional message confirming that your request has been processed.
  4. Help. For help, text "HELP" to 18339281230.
Other.
  1. Carriers are not liable for delayed or undelivered messages.
Updated June 1, 2021